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@Sean Allen Sean what people dont understand is the struggles of being black. I'm a 30 years old women. Never been in trouble, work everyday. I've been questioned, spat on, ostracized, made to feel indifferent in every way shape and form. The bank situation in this vid resonates with me because it has happened to me and for much less $. 19 years old trying to close my account because of an issue and not liking the branch. And still to this day have not gotten back my 350 dollars. I never yelled, cursed, had an attitude or anything. But I my fellow coworker who went with me was spoken to first, they mistook her with each new person that was assigned to help as the account holder. And even when she spoke up for me they were embarrassed and couldn't say why they wouldn't help me and rushed us out the door. Why? What other reason can a bank branch have not to help a customer, respectful customer? So again to people who cannot see the indifference, you never will, and will never have to work twice, three, four times as hard for anything because your skin is not black.